I&M Bank Uganda has reaffirmed its aspiration to become Uganda’s leading financial partner for growth, announcing the phasing out of the old Orient Bank-branded Visa debit cards. The bank’s customers will now exclusively use Mastercards.
In recent months, I&M Bank Uganda has urged its customers to upgrade to the new and improved I&M Bank Mastercards by February 1, since its new banking system will not be able to support the Visa debit cards which customers used previously.
“We are on course to offer the best and most convenient banking services and experience to our customers. Our recent partnership with Mastercard birthed a range of new and amazing I&M Bank Mastercard products. The I&M Bank Mastercards will offer seamless payment solutions. We encourage our customers to embrace the recarding process, in order to enjoy more convenient yet secure banking that comes with various benefits,” said I&M Bank CEO- Robin Bairstow.
The issuing of the new I&M Bank Mastercards has been ongoing, and according to Annette Nakiyaga, I&M Bank’s Head of Marketing and Corporate Communications, the exercise has been overwhelmingly embraced by the bank’s customers.
“We are grateful that most of our customers have embraced our re-carding call with great positivity. We are inviting all our customers that have not yet upgraded to the new I&M Bank Mastercards, to visit any of our branches and join us on this transformative journey. The replacement process is quick, and the customer will receive their cards instantly. The old cards will cease to be functional effective 1 February 2024.
